A. Booking Procedure:
1. The Booking & Reservations of Hotels/Tours/Transportations etc. will
be confirmed only on 100% advance basis before the commencement of
services taken through Green Park Resort, Pushkar (India).
2. No Interest shall be payable by us on any deposit, what so ever.
B. Our Liability:
1. We are Service Providers & Organizers only and act as Agents for
clients on one hand & for operators of various facilities on the other
hand in the best interest of the client/s. Although we try our best to
Provide and recommend the best services, yet we do not hold any
responsibility for the performance of all / any of the services provided
by service providers or for any dissatisfaction, delay, accidents,
injuries, loss of life, property, document/s & baggage/s,
reservations, transportation, insurance, cancellations, suspensions or
any other eventuality / irregularity and also for any consequences
arising out of natural calamities, strikes, breakdown of any facility,
act of omission and commission. It is understood that the client/s shall
not bring, make or raise any action, demand or claim in any respect
whatsoever against us, our Employees or Directors or Partners or
Proprietor.
2. Any claim or complaint by the client/s must be notified in writing to
the Office of the Hotel at Pushkar (Rajasthan) positively within 07
(seven) days from the end of the Our Service. No claim would be
entertained under any circumstances thereafter.
3. We do not carry any independent / additional liability to any client
beyond the liability which is reimbursed to us by any hotel, airline,
tour operator or other concerned agencies. Under all circumstances our
liability shall be limited only to the amount received by us in this
regard.
4. In case of any claim / dispute the Courts at Ajmer (Rajasthan) –
India only shall have the Jurisdiction.
C. Cancellation:
As per the Terms & Conditions of our organisation.
D. Refund:
1. No refund will be made for any unutilized or partly utilized services
of any nature.
2. Any refund due to the client/s on account of cancellation and for
changes made in the booking or on any other account will take minimum 30
(Thirty days) to process the refund.
3. No partial refund shall be made for unused rooms, meals and other
services.
E. Amendment Fee:
The booking/s once confirmed are generally not amendable. However, if
the client requires to amend the same, an amendment fee of Rs.500 / USD
15 minimum per amendment shall be applicable.
F. Others:
1. All Services are subject to the Rules and Regulations of the Company,
Government of India, Reserve Bank of India or such other rules &
regulations as may be applicable.
2. If the accommodation is not available in the hotel/s for particular
Time due to reasons beyond our control, we shall make our best efforts
to shift the client/s to Hotel/s maintaining more or less the same
standard. No complaint/s or claim shall be made by the client/s in this
respect.
3. We reserve the right to cancel the Reservation before the date of
Check in. In such case we shall be liable to refund only the amount paid
by the client/s without any interest.
4. Child with extra bed will be treated as an adult.
5. No other service/s will be provided which are not mentioned in the
voucher/s issued by Travel Agents.
6. Any amendment made after the booking shall be treated as booking
cancelled and re-booked.
7. Rates are subject to change without any notice.
8. While all efforts are made to ensure availability / accuracy of the
information through our communications / website / brochures etc., we
accept no responsibility / liability for any errors or omissions.
9. Rate of Exchange will be applicable as per prevailing rate. |
